Demurrage & detention have been around for centuries, it's always been seen as that horrible charge no one wants to have. We can see why Shipping Lines and Carriers have to charge it but it shouldn't be to the point of getting unexpected bills and costs. Most Demurrage costs come around poor planning or unfortunate circumstances such as drivers not turning up to collect a shipment or there is a delay in getting the shipment through customs or another problem.
So we have developed with our vast knowledge of Freight Forwarding a tool to help anyone who is moving a container and wants to get to grips with the costs. Our cloud-based system CocoonDEM is quick to set up and extremely easy to manage.
Our system stores your customer-specific and default rates, including free time, plus any other ancillary charges. CocoonDEM then cross-match these with your shipments and then calculator the costs. What could take you hours to do is instant through our system.
Our system can integrate directly with your Transport Management System (TMS) such as Cargowise, Magaya, Azyra, Multifreight etc.. via EDI or API connection. We then can either pull in your Quay Rent charges and free time directly from the TMS or you can add them through an easy to use interface.
Once you set the rates in CocoonDEM, we then import the shipments and off you go. The system will then check your TMS every hour for any updates so that the system can pull in any changes to the shipment.
You then can either keep the system purely for internal management or you can give your clients access so you can share one version of the truth.
If you are an importer or exporter and want to make sure that you're managing your supply chain efficiently and more importantly being charged correctly for demurrage and detention, then CocoonDEM is the ideal tool for you.
It could be that you use multiple freight forwarders and it is difficult to keep track of where all your containers are, which ones are incurring demurrage and which ones are using the free time, our system allows you to manage this. You can also use the EDI integration where we can pull the information directly from the Freight Forwarder. If you're managing your container shipments via excel, then no problem at all, we can provide you with a template and you can then populate the spreadsheet, and then you can simply import them directly into our system. Then every time you have an update you can simply upload the spreadsheet and the system will automatically update any existing containers or add new ones in. CocoonDEM is so advanced we can also check the data quality and make sure containers aren't delivered before they arrive or the delivery date and arrival date are the same.
CocoonDEM also has some built-in features to allow you to benchmark your freight forwarders performance as well as set your own KPI's to make sure your supply chain in optimal.
The key benefits for you:
Some key features:
If you use the excel upload method you can be up and running very quickly.
For more information on our Demurrage & Detention Calculator please do get in contact for a demo.
One of the most powerful functions of the portal is reporting. Customers have already stated that this features saves them hours in the week freeing up time to get other tasks done.
Gain on overview of when events are happening, useful so you can line up your schedule and anticipate busy times. Filter by departure, arrival, customs and delivery.
The search function allows you to find shipments by practically any record. The technology behind it means results are delivered quickly even if there are 1000's of records to go through.